Refund & Cancellation Policy

This policy covers services billed directly by I Care America, Inc., and separately explains how billing works for the internet service itself, since the two are provided by different companies.

Comparing plans and getting connected to a provider

Using this site to compare plans, submit your address, or get connected with a provider's ordering team is free. I Care America, Inc. does not charge you to make this connection, and there is nothing to refund for this part of our service.

Paid services, if any

If I Care America, Inc. ever offers a paid service (for example, a guided setup or consultation service), its price and refund terms will be disclosed clearly before you agree to pay, and a copy of those specific terms will be provided to you at that time. Nothing on this site enrolls you in a paid service automatically.

Your internet service bill

Once you order service, your contract, monthly bill, and any early termination or equipment fees are with the provider you ordered from — not with I Care America, Inc.. Refunds, billing disputes, installation issues, and cancellations for your internet service must be handled directly with that provider, using the contact information they give you at sign-up.

Canceling a request with us

If you'd like us to stop working on a request you submitted, or want us to delete the information you provided, contact support@comparetelecomplans.com or (888) 380-7027 and we'll confirm once it's done.

Contact us

I Care America, Inc. · 5879 New Peachtree Rd, Doraville, GA 30340-1037 · support@comparetelecomplans.com · (888) 380-7027